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Customer Service Officer job in West at Dynamic Human Capital

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Customer Service Officer at Dynamic Human Capital

Customer Service Officer

Dynamic Human Capital West Permanent
2,800 SGD - 3,000 SGD/Month

Position: Customer Service Officer

Salary: $2,800 - $3,000 + OT

Location: West

Working Hours / Days: 8.00am - 6.30pm (Mon - Fri) / 8.00am - 12.30pm (Alt Sat Off)

Responsibilities:

  • Greet all customers and offer assistance, regardless of Sales or After-sales issues
  • Interact professionally with all customers to ensure customer care and satisfaction and to offer assistance where necessary 
  • Offer and serve beverages to them 
  • Ensure that music and television programmes are continually on for viewing and listening pleasures of customers 
  • Monitor showroom traffic daily 
  • Ensure that brochures stands are replenished, and price lists are accurately displayed with the corresponding models of cars 
  • Track the usage and whereabouts of the demonstrators 
  • Ensure that reception area is always neat and tidy 
  • Ensure that the showroom is well lit, and circulation is comfortable for customers 
  • Ensure that the reading materials, e.g. Newspapers and magazines are in good condition, well placed and updated constantly 
  • Order and replenish the supplies at the café area, e.g. Coffee beans, sugar, creamer and refreshments 
  • Ensure that there are always tea ladies around and appropriately uniformed and conformed to all service standards 
  • Ensure that the tea ladies constantly clear the tables and maintain cleanliness and orderliness in the showroom 

Requirements:

  • At least 2 years of Customer Service experience
  • Min GCE "O" Level and above
  • Strong passion in customer service
  • Ability to work in a fast-paced environment
  • Able to work on weekends and commit to OT
  • Positive attitude

Interested applicants, please submit your applications online or alternatively you may contact Nick Koh at 6513 1873 for more info.

We regret to inform that only shortlisted candidates will be notified.

Koh Hian Khng Nick

Dynamic Human Capital Pte Ltd

Registration No: R1769319

License No: 12C6253

Recommended Skills

  • Customer Service
  • Passionate
  • Positive Attitude
  • Sales
  • Television
  • Showrooms
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