The Singapore Economic Development Board (EDB) is the lead government agency for planning and executing strategies to enhance Singapore's position as a global business centre. EDB dreams, designs and delivers solutions that create value for investors and companies in Singapore.  Our mission is to create for Singapore, sustainable economic growth with vibrant business and good job opportunities. EDB's 'Host to Home' strategy articulates how we are positioning Singapore for the future.  It is about extending Singapore's value proposition to businesses not just to help them improve their bottom line, but also to help them grow their top line through establishing and deepening strategic activities in Singapore to drive their business, innovation and talent objectives in Asia and globally. List of 2011 project announcements.

Lead/ Senior Lead (Systems Support), Information Technology

JOB DESCRIPTION

The Information Technology Division creates, implements, and supports IT solutions for EDB and provides IT services and support to EDB users.

As a Lead/ Senior Lead, your key responsibilities include:

  • Evaluating and understanding business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Leading ongoing reviews of business processes and developing optimization strategies
  • Performing requirements analysis
  • Ensuring solutions meet business needs and requirements
  • Coordinate or perform user acceptance testing
  • Managing projects, developing project plans, and monitoring performance
  • Updating, implementing and maintaining procedures
  • Prioritizing initiatives based on business needs and requirements
  • Monitoring deliverables and ensuring timely completion of projects
  • Provide training to user on system usage
  • Contribute to team effort by accomplishing tasks as needed

JOB REQUIREMENTS

To meet the challenges of this role, you must have/be:

  • A bachelor’s degree in business or IT related field, at least 2 or 3 years work experience in business analysis or a related field; or a diploma in business or IT related field, at least 3 to 5 years work experience in business analysis or related field
  • Experience with enterprise application/system support and application development
  • Experience and focused on providing good customer experience
  • Good analytical and conceptual thinking, and problem solving skills
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Experience in creating detailed reports and giving presentations
  • Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook
  • Singaporean

  

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