The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

Lead/ Senior Lead, Partnership Ecosystem, Customer Experience & Marketing (Cx&M)

About EDB’s Partnerships Team

EDB’s Partnerships team work with partners (private companies, associations, government agencies) across Singapore to help ensure that current and potential investors have a great Singapore business experience.

We are constantly identifying potential new partners within each ecosystem we explore, and meeting them to understand how we can collaborate.

 

Responsibilities

  • Support Head, Partnerships in the development of overall Partnerships strategy, including presenting plans to internal/external stakeholders.  
  • Systematically identify and evaluate partners for EDB to work with as well as support negotiations and closing sustainable, win-win deals with partners. 
  • Manage our partner communities (e.g. Tech, Professional Services), including maintaining communications with our partners and identifying ways for us to improve internal partnership management processes.
  • Work on the development of our digital products – this would include working with our Customer Experience team to test/refine products, and with our vendor to prioritize and implement new features
  • Work cross-functionally with our Customer Experience, Digital, and Investment Facilitation teams to create new products (leveraging Partners) which help us address unmet customer needs related to investing in Singapore, and/or to improve the overall customer experience.

 

Requirements

  • 2+ years of experience in partner or client engagement.
  • Prior work in a Partnerships role, including work in partner engagement, negotiation, contracting, and community management. In particular, any work in a role involving scaled onboarding of new partners, would be a plus.
  • An understanding of, or experience working with professional services companies, events companies, or trade/industry associations. 
  • Experience in vendor management and basic knowledge of web development, would be a plus.
  • A degree in any discipline
  • Singaporean

We regret to inform that only shortlisted candidates will be notified.


  

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