Opening for APPLICATION SUPPORT PROGRAMMERS (CONTRACT 1 YEAR)
BrightMinds - Sistic
Careers

Make a Difference with SISTIC Today!

SISTIC is in the business of entertainment; we don’t just sell tickets. We get the party started.
We currently have a number of available positions and invite you to be a part of our team.

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APPLICATION SUPPORT PROGRAMMERS (CONTRACT 1 YEAR)

We are looking for individual who are highly motivated to join our IT teams to provide effective IT assistance to our business users resolving any IT related applications usage and technical issues efficiently, including a board range of queries within the business operating system.

Job Responsibilities:

The individual will involve in the following areas of responsibilities:

  • 1st level troubleshooting of applications usage, cause of applications defect and data related issues to internal and external customers. 
  • Assist in resolving technical issues and follow-up on cases to ensure problem is resolve.
  • Escalate incident or problem cases to Team Lead or Manager where necessary
  • Track and ensure service levels for technical support are constantly met
  • Able to standby on weekends to provide support to customers

Pre-requisites:

  • Diploma in Computer Science, IT or equivalent.
  • Preferably with 1 -2 years related experience in software application support 
  • Entry level candidates are welcome
  • Knowledge in Java, PHP, SQL, Unix, HTML, JS, CSS, JSP
  • Good understanding of standard SLA practices and ability to track issues effectively
  • A high level of commitment, good analytical and problem solving skills.

Please email your complete resume with photo and expected salary to [Click Here to Email Your Resume] before 31st May 2018.

Only short-listed candidates will be notified