Business Development Executive

Changi Travel Services Pte Ltd

Business Development Executive

Changi Travel Services Pte Ltd

Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Brand/Product Management, Business Development

Qualification: Bachelor's / Honours

Salary: Login to view

Job Responsibilities:

  • Identify, evaluate and source travel activities, attractions, tours and transportation services/products that suits travelers and commercially drive the travel business.
  • This includes negotiating with new suppliers and maintaining positive working relationships with existing suppliers for desirable business terms, rates and inventory.
  • Conduct regular stock-takes, inventory management internally and externally with suppliers, ensuring the bookings and tickets are up to date.
  • Reviewing supplier performance through meetings with them to seek constant improvement and adding value on the products/services to customers.
  • Performs regular quality checks (QCs) on the inventory (e.g. tickets and bookings). Liaison between suppliers and customers to provide service recovery to ensure customer satisfaction when matter arises.
  • Evaluate, analyse and monitor competitors’ activities to drive competitive position for the business in the travel industry. This includes being relevant to travel trends and supply market dynamics.
  • Track, monitor and manage escalation of customers’ feedback promptly by fostering a close working relationship with customer service and retail division.
  • Assist in administration, other responsibilities and any ad-hoc duties assigned.


  • Diploma or equivalent in business, commerce, marketing with at least 1 to 2 years’ experience in relevant industry
  • Ability to multi-task, prioritise and manage time effectively.
  • Strong communication skills and is meticulous towards work details
  • Be able to work under pressure in a fast-paced, ever-changing environment.
  • Proficiency in MS Office
  • Strong business acumen, self-motivated and driven attitude
  • Independent and reliable person who can work with minimal supervision
  • Resourceful, able to multitask and is a good team player
  • Strong analytical and problem-solving skills with good attention to details


Company Overview

Changi Travel Services Pte Ltd (CTS Pte Ltd), since 2012, redefines travel experience by providing curated travel solutions to corporate clients and mass consumers’ needs beyond Singapore Changi Airport. The company constantly innovates and expand its portfolio of business from providing solutions to business travelers to making strategic acquisitions while strengthening the organisation’s foothold in the industry.
Changi Recommends, travel label by CTS Pte Ltd, serves the needs of free and independent travelers, taking convenience beyond the airport.
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