Fast Facts
10 Bn
Singapore is projected to hit almost US$10 billion in online sales this year
31%
The total online spend for the average Singaporean consumer increased by 31% since last year
5G
Government plans to launch two 5G networks by 2025
Industry Outlook
In general, e-commerce is experiencing a boom in hiring on two fronts. First, retailers are increasingly looking to hire those with digital skills to help their businesses grow on e-commerce platforms. Apart from jobs, there are also traineeships, internships and attachments available.
Secondly, existing e-commerce players are looking to expand. These include large Chinese e-commerce groups such as Zall Smart Commerce, as well as local names like Shopee and Lazada. All this indicates continued growth in the e-commerce sector, and job opportunities to match.
Secondly, existing e-commerce players are looking to expand. These include large Chinese e-commerce groups such as Zall Smart Commerce, as well as local names like Shopee and Lazada. All this indicates continued growth in the e-commerce sector, and job opportunities to match.
Key Skills
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Digital skills
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Problem solving
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Independent starter
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Explorative and willing to try new things
Relevant Jobs
E-Commerce Executive
- Local diploma or degree
- 0 - 2 years' experience
- $2,500 - $3,000/month
- An e-commerce executive manages e-commerce functions, typically reporting to the manager or head of the e-commerce team. These may include monitoring social media platforms, generating sales on e-commerce platforms, replying to online sales inquiries and generating insights on consumer growth. This is a junior position with opportunities for promotion depending on performance, so those who want to take up e-commerce as a career should consider it.
E-Commerce Manager
- Diploma or degree in Business Administration or related field
- 3 - 4 years' experience in e-commerce
- $3,500 - $5,000/month
- An e-commerce Manager spearheads the company's e-commerce marketing strategy, be it on existing online sales platforms or setting up a website for the company itself. The e-commerce Manager would work closely with the relevant internal stakeholders to plan and execute digital marketing for campaign launches, collaborate with stakeholders and develop online marketing strategies. This is a senior role that often requires experience in the sector.
SEO Executive
- Diploma or degree in related field
- 3 - 4 years' experience in e-commerce
- $2,800 - $3,500/month
- An SEO Executive specialises in researching marketing trends and buyer behaviour, to conceptualise and optimise a company's SEO strategy to take advantage of these patterns. This usually involves implementing digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Display, YouTube), as well as maintaining and updating company-owned media such as websites, marketing, email software and CRM software.
Sales Executive
- Diploma or degree in Business, Sales and/or Marketing Management
- 1 - 2 years relevant experience
- $2,000 - $4,000/month
- A Sales Executive in an E-Commerce business typically handles the same job tasks as a sales representative in any company, just with greater focus on a digital sales process. This means ensuring high levels of customer satisfaction by delivering excellent service, ascertaining customer's needs and recommending and displaying items that meet these, and managing point-of-sale processes. They also have a role in maintaining inventory accuracy and stocktaking. This is an ideal position to get started in the e-commerce sector.